Linking Leadership to Knowledge Management Success of Pakistani Telecom Sector: Intermediating Role of Organizational Culture and Employee Engagement

Abstract

The quest for determining methods of producing, obtaining and collaborating knowledge besides refining its successive deployment has been there ever since, but it remains lone during previous 15–20 eons that a discrete domain titled knowledge management (KM) appeared. Hence, this topic being relatively new in the discipline of management sciences has many outspread contributions towards the growth and success of business organizations that are yet to be explored. Like any other organizational feature, KM can also not be investigated without considering the leadership part of the corporation. With the evidence from the previously done researches, this paper targets to discover plus elucidate the relation between leadership and KM success with the mediating effect of organizational culture and employee engagement. With this paper the author also contributes towards identifying the significance of the culture of an organization and the level of employee engagement it has through examining their intervening roles between organizational leadership and knowledge management success. Having a sample size of N=300, this research purposes to be causative to any organization for refining the creation and dissemination of knowledge. This research and its findings can assist managers in increasing the learning efficiency of their organizations by recognizing and focusing on their leadership development and employees’ engagement through appropriate leadership