The Impact of Impression Management Tactics on Faculty Job Performance
(A Study of Private Sector Universities of Peshawar)
Keywords:
Impression Management, Ingratiation, Exemplification, Self Promotion, Intimidation, Supplication, Job PerformanceAbstract
Impression management (IM) is a technique used to manage the impressions that the target audience has about a person. Impression Management is used as a metaphor for human social interaction. Impression Management tactics are broadly categorized into five to help people to understand and use IM tactics in an organizational setting: ingratiation, intimidation, self-promotion, supplication, and exemplification. Impression management has been associated with positive performance in the workplace. In this study, purposive-cum-snow ball sampling techniques were used to contact the respondent’s i-e, faculty of private university for primary data collection. This study results revealed that ingratiation, self-promotion and exemplification has significant impact on job performance. In contrast to the hypothesis, exemplification shows a negative impact on job performance, while intimidation has a significant negative impact on employee’s job performance. The supplication tactics of impression management was removed during factor loading because of multifaceted nature. The research findings will help to strengthen social interactions with particular focus on impression management tactics, which can have an impact on job performance.
References
Abbas, M., Raja, U., Anjum, M., & Bouckenooghe, D. (2019). Perceived competence and impression management: Testing the mediating and moderating mechanisms. International Journal of Psychology, 54(5), 668–677.
Alipour, A. (2019). The interactive impact of organizational and national cultures on the impression management strategies of employees. Journal of Management & Organization Studies, 4(1).
Arif, A., Rizvi, S., Abbas, Q., Akhtar, C., & Imran, M. (2011). Impact of Impression Management on Performance Rating. December.
Bolino, M. C., & Turnley, W. H. (1999). Measuring Impression Management in Organizations: A Scale Development Based on the Jones and Pittman Taxonomy. Organizational Research Methods, 2(2), 187–206.
Bolino, M., Long, D., & Turnley, W. (2016). Impression Management in Organizations: Critical Questions, Answers, and Areas for Future Research. Annual Review of Organizational Psychology and Organizational Behavior, 3(1), 377–406. https://doi.org/10.1146/annurev-orgpsych-041015-062337
Bozbayindir, F. (2020). An examination on the opinions of teachers regarding the use of impression management tactics. Journal of Theoretical Educational Science, 13(1), 232–250.
Bozeman, D. P., & Kacmar, K. M. (1997). A Cybernetic Model of Impression Management Processes in Organizations. Organizational Behavior and Human Decision Processes, 69(1), 9–30.
Chawla, N., Gabriel, A. S., Rosen, C. C., Evans, J. B., Koopman, J., Hochwarter, W. A., Palmer, J. C., & Jordan, S. L. (2021). A person‐centered view of impression management, inauthenticity, and employee behavior. Personnel Psychology, 74(4), 657–691.
Cheng, J.-W., Chiu, W.-L., & Tzeng, G.-H. (2013). Do impression management tactics and/or supervisor–subordinate guanxi matter? Knowledge-Based Systems, 40, 123–133.
Clarke, N., Alshenaifi, N., & Garavan, T. (2022). The effects of subordinates’ use of upward influence tactics on their supervisors’ job performance evaluations in Saudi Arabia: the significance of loyalty. The International Journal of Human Resource Management, 33(2), 239–268.
De Clercq, D., Fatima, T., & Jahanzeb, S. (2021). Impressing for popularity and influence among peers: The connection between employees’ upward impression management and peer-rated organizational influence. The Journal of Social Psychology, 161(5), 608–626.
Dr Rajeshwari Gwal. (2015). Tactics of Impression Management: Relative Success on Workplace Relationship. International Journal of Indian Psychology, 2(2).
DuBrin, A. J. (2010). Impression management in the workplace: Research, theory and practice. Routledge.
Eagly, A. H., & Wood, W. (2016). Social role theory of sex differences. The Wiley Blackwell Encyclopedia of Gender and Sexuality Studies, 1–3.
Goodman, S. A., & Svyantek, D. J. (1999). Person–organization fit and contextual performance: Do shared values matter. Journal of Vocational Behavior, 55(2), 254–275.
Harris, K. J., Kacmar, K. M., Zivnuska, S., & Shaw, J. D. (2007). The impact of political skill on impression management effectiveness. Journal of Applied Psychology, 92(1), 278–285.
Henderson, A. (2017). Impression Management. The International Encyclopedia of Organizational Communication, 1–6.
Krieg, A., Ma, L., & Robinson, P. (2018). Making a Good Impression at Work: National Differences in Employee Impression Management Behaviors in Japan, Korea, and the United States. Journal of Psychology: Interdisciplinary and Applied, 152(2), 110–130.
Lai, J. Y. M., Lam, L. W., & Liu, Y. (2010). Do you really need help? A study of employee supplication and job performance in China. Asia Pacific Journal of Management, 27(3), 541–559.
Sonnentag, S., Volmer, J., & Spychala, A. (2008). Job performance. The Sage Handbook of Organizational Behavior, 1, 427–447.
Sun, Y., Fang, S., & Zhang, Z. J. (2021). Impression management strategies on enterprise social media platforms: An affordance perspective. International Journal of Information Management, 60, 102359.
Yusoff, R. B. M., Khan, A., & Azam, K. (2013). Job stress, performance and emotional intelligence in academia. Journal of Basic and Applied Science Resesearch, 3(6), 1–8.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Afrasyiab Farooq Afrasyiab, Gohar Abbas
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
