IMPACT OF ABUSIVE SUPERVISION ON JOB SATISFACTION AND TURNOVER INTENTION: ROLE OF POWER DISTANCE AS A MODERATOR

Abstract

Abusive supervision has been highlighted through research a lot over the past decades
as it remained the topic to be highlighted because of its negative consequences. Due to
abusive supervision many unwanted behavior among employees is shown, which really
damages both the moral and productivity of employees and the employer. Negative
consequences like low job satisfaction and high turnover intention have been related
with abusive supervision, which are harmful for organization in terms of many
consequences e.g. replacement cost, work disruption and negative effects on other
employees too. Moderator like high power distance in culture can really play an
important role in understanding the impact of abusive supervision on job satisfaction
and turnover intention. Hence, the purpose of the study is to find out the moderating role
of power distance in the relationship of abusive supervision on job satisfaction and
turnover intention. Regression analysis and correlation was used to assess the data
collected from 216 employees in private sector organizations which include health
sector (Quaid-e-Azam International Hospital and Al-shifa Hospital), education sector
(SZABIST, MAJU and Bahria University) and NGOs (Water Aid, WHO, UNICEF, World
Vision and UNDP) to address the variables abusive supervision, job satisfaction,
turnover intention and power distance. All the hypothesized relationships covering the
negative effects of abusive supervision on job satisfaction, positive relationship with
employees turnover intention as well as the significant moderating effect of power
distance on employees job satisfaction and turnover intention were found significant.
The study presents valuable implications for practitioners and future research
directions.