Dynamics of emotional capital in enhancing organizational commitment taking into account mindfulness as a mediator among private banks’ employees of Pakistan

Abstract

Over the last decade the studies are theorizing the emotional intelligence construct influencing employee commitment in organization. However, relationship between different emotional capital constructs (self awareness, self confidence, self reliance, self actualization, assertiveness, relationship skills, empathy, self control, optimism, flexibility) and normative, affective, cognitive commitment is still under theorized. Moreover, it has been acknowledged that the mindfulness has been a critical factor in improving the employee commitment. Hence the specific purpose of this research is to understand how mindfulness plays role in relationship between emotional capital constructs and employee commitment.  A total of 520 (out of 700, 74% response rate) respondents working in private banking sector among three provinces of Pakistan were selected through simple random sampling method. Measurement tools used in the data collection were emotional capital inventory, Employee commitment scale revised version and mindfulness scale. The data was analyzed in SPSS/AMOS using multiple linear regression and Bootstrapping approach (Pecher and Hyes process). The findings showed that five dimensions of emotional capital (self awareness, self confidence, relationship skill, flexibility, and optimism) had a direct positive impact on mindfulness. Moreover, the mediating role of mindfulness between emotional capitals constructs and employee commitment found mix results. The findings suggest that the top level managers/ strategists of private banking sector should assess the different emotional constructs among employees to augment the mindfulness for achievement of employee commitment. The findings contribute in literature by classifying specific emotional constructs that are linked with mindfulness and employee commitment..