Human Resource Management of Cellular Company in Pakistan, Finding the Balance in Standardization of Human Resource Policies and Practices

Abstract

This research examines standardized human resource management practices in a major
cellular company and the gap between the best HR practices and the HR practices of the
said company in Pakistan. The study reveals that the cellular company has good HR
system in place. Majority of employees responded that the company has properly
managed, evaluated (71%); rewarded and appraised performance management (63%);
majority of employees have been properly trained, with appropriate formal training
need assessment (79%) and regular calendar wise schedule for training (52%). Fifty
percent of employees have the view that organization has merit based recruitment and
selection system along with internal and external recruitment. It is observed that more
than 52% employees are satisfied from the HR strategies and policies, and HR audit and
planning is made for the purpose of effective utilization of human resources. It is
concluded that the company in Pakistan has good HR system but there are certain gaps
which need to be filled for an effective and optimum utilization like better training
opportunities and an improved performance management system.