ULLAH, A. EFFECT OF PERCEIVED QUALITY OF SERVICE ON CUSTOMER LOYALTY: A CASE OF PEARL CONTINENTAL HOTEL SERVICES. CITY UNIVERSITY RESEARCH JOURNAL, [S. l.], v. 6, n. 1, 2019. Disponível em: https://cusitjournals.com/index.php/CURJ/article/view/85. Acesso em: 7 may. 2024.