The Role of Women Empowerment in Organizational Performance with Mediation of Emotional Intelligence and Moderation of Wearable Devices: A Perspective of Social Exchange Theory

Abstract

This study has developed the comprehensive framework of the women empowerment in organizational performance which was supported through social exchange theory, emotional intelligence, and use of wearable technologies, and empirically tested through primary data which was not conducted in previous literature. However, United Nations has contributed his role for women empowerment in developing countries and demographic health survey has collected the data from developing countries every year. Whereas women empowerment literature has ignored the practical implementation of women empowerment through social, emotional, technological and organizational perspective which has been done here. This study has measured women empowerment through CWEI (Composite women empowerment index) because this index has shown the importance of women empowerment for monetary and non-monetary perspective. The education sector was the target population of this study and 150 sample size has been collected through a simple random sampling method with the help of questionnaire and data has been analyzed through partial least square – structural equation modeling. Results has been empirically proved that trust has a positive and significant effect on women empowerment and in addition to this, the empirical results are consistent with social exchange theory as communication quality, opportunistic behavior, social dependence and financial dependence has a positive effect on trust. Similarly, women empowerment has a positive and significant effect on organizational performance and emotional intelligence played the mediating role between them and the use of wearable technology has a positive and significant moderation effect among them. So, this study concluded that empowered women can bring more fruitful economic and organizational performance, because when women get more trust then they feel more empowered and they can input all their efforts to achieve efficient results. Those women who are more emotionally intelligent, and use of wearable technologies, they are more capable of enhancing organizational performance. This research has contributed to women empowerment literature and also have a practical implementation in developing countries specially Pakistan.